Industry areas
- Waste management
- Recycling
Head office
- Pontefract, South Yorkshire, UK
Sites
- 20 across the UK
Number of assets
- 360
Asset types include
- Bin trucks
- Box trailers
- Vans and cars
- Balers
Introducing
Restore Datashred
Restore Datashred are a leading shredding company. They provide highly secure confidential document shredding services throughout the UK. They operate 20 shredding centres nationwide with 350+ collection and mobile shredding vehicles. In 2021, they shredded and recycled more than 47,000 tonnes of material, including paper, media and textiles. They were looking to digitise their paper-based fleet compliance management systems, to enable them to drive efficiencies within their operations, lower environmental impact, cut costs and reduce risk.
Restore Datashred’s
challenge
Restore Datashred realised its paper-based fleet and workshop management systems and processes required modernising. They were inefficient and open to errors, which made managing compliance difficult.
Getting visibility of their driver’s vehicle checks was proving difficult, time-consuming and costly as explained by Linsey Jubb, Operations Administrator, Restore Datashred: “Drivers didn’t always report the checks in the best way. I had to follow it up with calls to find out what the defect was so I could action it in the best way possible. After that, I had to file them and chase the garage for updates.”
They used paper-based forms for inspections and defect reporting, along with spreadsheets for managing operations, including cost analysis and compliance.
In addition to this, Restore Datashred are committed to becoming greener having signed up for the PlanetMark certification, pledging to become a Net-Zero business by 2035. Their inspection processes used large amounts of paper, so they wanted to digitise their paper-based processes to reduce wastage and environmental impact.
The combination of paper-based forms and spreadsheets meant that Restore Datashred were unable to get a real-time view of compliance. Whilst cost analysis and management reporting were complicated and time-consuming.
Restore Datashred also wanted to join the DVSA Earned Recognition Scheme, a standard of quality within the transport industry, and knew they would be unable to achieve this without the modernisation of their systems and processes.
In summary, Restore Datashred has experienced the following challenges:
- Time-consuming inefficient manual processes
- Environmentally unfriendly paper-based inspection methods
- Vital accident report information could be missed, leaving them open to liability
- Information was not centrally held, making it difficult to access
- Reliant on insecure documentation that could be corrupted, lost or spoiled
- Methods were open to human error increasing financial risk
- No real-time view of overall compliance
- Duplicate defects being reported
- Wanted to join DVSA Earned Recognition Scheme but need to modernise processes
Why Restore Datashred
chose AssetGo
Restore Datashred were wanting to make sure they chose the right fleet management system that would meet their specific business needs. They spent time evaluating the market.
Ian Walsh, Head of Fleet, Restore Datashred said: “We were looking at AssetGo for some time with a view to digitising our fleet management. We saw this as pivotal to creating a truly connected fleet between vehicles and systems seamlessly.”
Restore Datashred decided to select AssetGo to help streamline its fleet operations. They could use the system for vehicle and asset checks, defect reporting and for the scheduling of maintenance and management of their fleet budget. It also gave them full visibility of their fleet’s compliance.
The system has helped Restore Datashred to move away from paper-based processes, using digital inspections and defect reporting, which has improved efficiencies, eliminated waste, lowered risk and reduced costs.
Paul Gainsford, Compliance Officer, Restore Datashred explained: “AssetGo has enabled us to report fault finding much easier with pictures taken from phones or devices. They can be sent straight off to our service engineers who can find the part and get our vehicles working quicker.”
Jamie Walsh, Depot Manager, Restore Datashred stated: “South Kirby has now become a paper-free environment for the drivers and for the administrators because we don’t need the PMI paperwork.”
The system has enabled Restore Datashred to sign up to the DVSA Earned Recognition Scheme.
Ian Walsh, Head of Fleet explained: “It makes it easier for our drivers to report defects and to look at the maintenance aspects of the vehicles and help us keep a handle on it, remain compliant and in line with the requirements of the DVSA. Ultimately allowing us to pursue the Earned Recognition mark which is a standard of quality in transport.”
AssetGo’s planner and scheduler allow Restore Datashred to effectively manage their fleet’s compliance. Whilst the notifications have helped Restore Datashred to improve collaboration. Jamie Walsh, Depot Manager, Restore Datashred explains: ”As a transport manager it gives me confidence that our processes are working. As soon as there is a positive defect, I get a notification through to my inbox, soon as I see that email, I can react to it immediately, I can contact the garage or the diver to check he’s ok.”
Since implementing the system Restore Datashred has been able to gain the functionality it required to properly manage the maintenance and compliance of its fleet. They have been able to automate and optimise their processes, reduce human error and ensure their business remains safe and fully compliant – reducing risk, liability and cost.
Customer
comments
Tim Edwards, Regional Operations Manager, Restore Datashred commented: “One of the major benefits of AssetGo is the speed and efficiency it gives to our business. This system provides our managers and drivers with the key communication to deliver messages, keeping us compliant and driving forward with continuous improvement.”
Linsey Jubb, Operations Administrator explained: “Another benefit is you can access AssetGo anywhere at any time, which is great because previously if you needed to refer back to old inspection documents it would be a case of going to a folder and looking at that and you had to physically be there to do that.”
Linsey Jubb concluded: “Everything is very simple and easy to use. It’s saved a lot of time in my day so I love it!”
